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General Terms & Conditions

Terms of Sale:

  • All prices herein are list prices F.O.B. FACTORY. We will, whenever possible, ship by your specified routing, but we reserve the right to make changes we consider necessary. Under no circumstances will we assume responsibility for differences in freight charges.
  • Illustrations, specifications, and prices are based on the latest information at the time of publication. The right is reserved to make changes at any time without notice regarding pricing, finishes, materials, specifications, and models, and to discontinue models and finishes.
  • Walsh & simmons is not responsible for omissions or errors in typography or photography
  • All orders are subject to acceptance by Walsh & Simmons

Payment Terms:

Payment terms: 1% 10, Net 30 Days or Cash in Advance (CIA). A 50% deposit prior to order processing plus the balance CIA must accompany all orders for customers who have not established open account terms with Walsh & Simmons. Walsh & Simmons does not allow C.O.D. shipments. Credit card payment is accepted subject to a 3% convenience charge.

New Accounts:

Possession of this price list does not constitute an offer to sell. Please contact Walsh & Simmons for your area representative or visit the Find a Sales Rep page of our website.

Order Processing:

Purchase Orders must be received in writing. This includes orders sent via U.S. Postal Service, fax, and email. All orders received via email must contain either a digital signature or a signed purchase order in PDF format. Duplicate purchase orders not marked "CONFIRMATION" are the sole responsibiity of the customer. Purchase Orders must be complete and pricing correct.

Important: All orders are manufactured and invoiced according to the Acknowledgement. Please review your acknowledgements and immediately report any discrepancies to Walsh & Simmons. If there is a discrepanacy between the purchase order and the acknowledgement, it is the responsibility of the customer to notify Walsh & Simmons immediately. Modifications to acknowledged orders are not allowed without express written authorization.

Modifications:

Modifications to our standard items are available. Call Customer Service for assistance and pricing. Engineering charges will be quoted on the initial purchase, if applicable.

Taxes:

Applicable sales and other taxes will be charged separately unless the proper exemption certificate for such taxes is supplied.

Returns:

Returns will not be accepted without prior written authorization by Walsh & Simmons. Customer Service will provide the necessary return authorization forms and Bills of Lading. Returns that are unauthorized and not accompanied by the required documentation and Bills of Lading will be refused. The decision to allow product to be returned is at Walsh & Simmons' sole discretion. A restocking charge of 25% of the original purchase amount will incur on standard items authorized for return provided all goods are in perfect condition. All freight charges incurred in the return will be the sole responsibility of the customer.

Repairs:

Walsh & Simmons will not allow charges for repairs and deductions for repair costs without prior written authorization. Customer Service will provide the necessary authorization forms and instructions for repairs.

Storage of Goods:

If requested, Walsh & Simmons will endeavor to store merchandise for the purchaser. For rates, please contact our Customer Service department.